Jerry Ulm Customs FAQ

What type of warranty does a vehicle customization include?

We’ll review all customizations and their individual warranties during the vehicle delivery.

  • Our added OEM Accessories come with the Nationwide Mopar Limited Warranty – 24 months/unlimited miles.
  • 3rd party Warranties are subject to individual items, parts/labor processed by us.
  • Tires include Road Hazard Warranty (tire replacement coverage, wheel protection, roadside assistance, auth dealer repairs).
How do I start the customization process?

The first step is a consultation with our Accessories Specialists to discuss your goals for the vehicle customization. We offer on-site one-on-one consultation for builds and a complimentary multi-point inspection included to ensure quote accuracy. Virtual consultations are available. Please contact us at JUC@JerryUlm.com or by phone, 813-769-5411, to schedule.

Once the direction is determined, our team will acquire any necessary parts or accessories. We will only ask for pre-payment for special order, non-stocking items. Scheduling will follow once all items are received and inspected for quality assurance.
What is the average turnaround time for a vehicle customization?

1-3 days is the average, depending on the customization specifics. We’ll set the expectation for your vehicle service time prior to drop-off.
How will you store my vehicle while it's being modified?

Your vehicle will be under our Garage Owner’s Protection while we customize your vehicle at no charge. We ask for pickup within 72 hours of completion.
Do you offer alternative transportation options?

We offer complimentary Lyft-Uber from/to our location when you drop-off for any service.

On-site rental cars are also available for your convenience if needed.
Do you have financing options available for vehicle customization?

Financing of up-fit with your vehicle purchase is available at Jerry Ulm CDJR.*

CFNA Morgan Auto Group Automotive Credit is available. 0% interest if paid in full within 6 months.*

APPLY HERE

*Subject to credit approval. Terms and conditions apply.
Do you offer BYOP (Bring Your Own Parts) installs?

We are open to installing provided parts although a consultation would be required. BYOP installs may be excluded from or have limited warranty coverage as well.
Do you offer a Pickup/Delivery Service for vehicle customization?

Pickup and delivery service is available for the UNLIMITED packages.